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Privacy Policy

Last Updated: 02/08/2025

Pizza Time, a sub-brand of Golden Grill (Ludmila Limited), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Who We Are

Pizza Time is an online-only takeaway food service operated by Golden Grill (Ludmila Limited), a company registered in England and Wales (CRN - 14619574). You can contact us at info@pizzatime.food or by phone at +44 1553 766594.

2. What Information We Collect

We collect and process the following data:

  • Contact details (name, email, phone number)
  • Order details (delivery address, items ordered, payment status)
  • Payment details (handled securely via Stripe)
  • Basic technical data (browser/device type)

3. How We Use Your Data

Your data is used to:

  • Process and deliver food orders
  • Contact you about your order
  • Improve our service and reliability
  • Meet legal and accounting obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Stripe (for secure payment processing)
  • Legal authorities if required by law

5. Cookies

We do not use cookies for customers or visitors.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access or request a copy of your data
  • Request correction or deletion
  • Object to or restrict processing
  • Complain to the Information Commissioner’s Office (ICO)

7. Data Security

We use secure technologies including HTTPS, access controls, and Stripe integration to protect your data from misuse or unauthorised access.

8. Data Retention

We retain customer data only as long as necessary for fulfilling orders and complying with legal and accounting requirements, typically up to 6 years.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this document indicates when it was last revised. By continuing to use our website after any changes are made, you accept the revised policy.

10. Contact Us

If you have any questions or concerns about your personal data, please contact us at:
Email: info@pizzatime.food
Phone: +44 1553 766594